1. Please fill out our album order sheet available on our website at www.duetwedding.com. Once you log onto our homepage www.duetwedding.com click on the tab that reads forms on the upper right corner of the page.
  2. Filling out the album order form is an easy two step process. Initially the Album Order sheet will ask you to provide the necessary information for us to customize your album such as the size and style. This information can be found in your contract.
    Secondly, you will be brought to a page that will ask you to provide the proof numbers you want included in your album, also referred to as an image list. The proof numbers can be found using several different methods.

    Printed Proofs-The proof number can be found on the back of your proof. There will be two lines with a sequence of numbers, the second line should be used. For example the format will read N-I-K&C-2003.

    DVD Photo Library-For those taking the image from the DVD photo library, the image number will read N-I-K&C-2203.jpg. Remember for every client the image number will differ however the general format will stay the same. If you are selecting images from the original disc, please note ORG next to the image number.

    Online Proofing- For those with online proofing included in their contract the proof number can also be found logging onto our website at www.duetwedding.com. Again click the tab which reads forms, there you will see the section for online proofing. Once logged onto your account click on the individual images you want included in your album. The format again should read N-I-K&C-2203.jpg. (The six-seven digit number you see under thumb nail view is not the proof number)

    Normally our clients have 30 pages included in their contract which means 60 images can be chosen. This information can also be found in your contract. However, additional pages can be added to your album at an additional cost of $25.00 per page. Each additional page will contain 2-3 images on average.
    Reminder: Do not hand in or bring actual proofs for your album orders.

  3. Our designers will create a layout for your album and a preview will be emailed to you. Once the design is approved the process of printing the album will begin, we will not start printing your album without your approval.
    Reminder: Once your order is placed the style of the album can not be changed, changing the style will require a new design. This will delay your order and a new design fee will apply. If you cannot remember the type of album included in your contract, please stop by our office to look at our sample or call us to make sure.

Color-The standard cover for all our albums is black. Special color options are available by your request and an additional fee will apply. The album cover can not be changed over the phone or via email. You must stop by our office in order to discuss the available cover options.

Please mark the appropriate choice on the order sheet for your different cover options.

Photo Window-The photo display window is approximately 3.5x3.5 in size and is centered on the front of the album cover. Please specify the image number to use if you select this option on the order form. The option is $20.00 extra.

Our Wedding Engraving- “Our Wedding” can also be engraved on the cover of your wedding album with the different fonts that DUET offers. The different fonts can be found on our website at www.duetwedding.com under the tab QnA.

Names and Wedding Date Engraving- Your first names and wedding date can be engraved on the right hand corner of the album cover with the different fonts that DUET offers. The different fonts can be found on our website at www.duetwedding.com under the tab QnA. The option is an additional $20.00 extra.

Depending on your contract you will have either 5x7 parent album or a 6x8 parent album. Again these album sizes are written on your contract.

List the proof numbers in the order you want them to appear in your parent albums. Page 1-24 any image over 24 will be charged $15.00 per extra page. Unlike your wedding album the parent album is one image per page. Reminder: For parents albums it is one image per page meaning twelve leaves in the book, 24pages total front and back. (see above for instructions to find proof numbers). Once we receive your order form you will receive an email of the album layout in approximately 8 weeks.

Color-The standard cover for all our albums is black. Special color options are available by your request and an additional fee will apply. The album cover can not be changed over the phone or via email. You must stop by our office in order to discuss the available cover options.

Our Children’s Wedding Engraving- “Our Children’s Wedding” can be engraved on the cover with your parent album for an additional cost of $20.00 per album. The different fonts can be found on our website at www.duetwedding.com under the tab QnA.

Wedding Memories Engraving- “Wedding Memories” can be engraved on the cover of your parent album for an additional cost of $20.00 per album.

Names and Wedding Date Engraving- Your first names and wedding date can be engraved on the right hand corner of the album cover with the different fonts that DUET offers. The different fonts can be found on our website at www.duetwedding.com under the tab QnA. The option is an additional $20.00 extra.

Reminder: Please check your email service provider to make sure our emails are not accidentally sent to spam or bulk mail. We will not print your album until the design is approved.

When you have completed an Album Order Sheet and an Album order image list for each of the albums you have, you are good to go. Album layout will take about 8 weeks and once you approve your layout, it will take approximately 12 weeks to print and bind your album.

Applies only if you had a VIDEOGRAPHER in your contract.

  1. Please fill out our video order sheet available on our website at www.duetwedding.com. Once you log onto our homepage www.duetwedding.com click on the tab that reads forms on the upper right corner of the page.
  2. Provide the necessary information such as names, wedding date, phone numbers, and email addresses. Reminder: For first names please write the name you wish to be referred to as. For example if your name is Thomas and you wish you to be referred to as Tom in the video write Tom as your first name.
  3. Photo Montages: if your contract includes the photomontage chapter, please provide us with your childhood/dating and or your honeymoon pictures. We prefer these on a CD but good quality photos are acceptable. We do not touch up photos submitted for the photo montage chapter. The photomontage section is divided as follows: 10-20 baby childhood pictures, 10 dating pictures, 10 honeymoon pictures, 40 images in total is the maximum amount of pictures we can add to the photo montage.

    Photos on CD-Please make sure to sort the pictures in the sequence you want them before you submit them to us.
    Physical Proofs- Please sort the photos by section and number them in the back before you mail them to us.

    You have the option to add the photomontage chapter to your order for $100.00 if it is not already included in your contract. Please note this in your order form and we will contact you with an invoice.

  4. You need to provide us with your own selection of background music. Songs on a CD are acceptable or you can leave the background music to our editing department’s discretion. If you have the full title and the artist of the songs you want to use, we will try our best to acquire them for your video. Please specify which song to use for each chapter by filling out the order form. Reminder: Please remember that the order form does not list Ceremony and Reception chapters under the song selection section. We do not need songs for this section for the actual sound was recorded.
  5. Mail us your songs to 720E Jericho Turnpike, Huntington Station NY 11746.

Time limit: You have 6 months to place your video order. Please submit your completed order sheet available on our web site along with your music CD and your childhood and honeymoon pictures to one of our locations. Our editing department will not be responsible for unedited video footages after one year from the date of your wedding. Please let us know if you want us to edit without your music CD or the photos from your childhood and or honeymoon pictures. Please refer to your terms and conditions page regarding video editing.
*all the materials for the Video editing process must be submitted at the same time the order is placed. Once the video order is placed we can not guarantee any additions of photos or music at a later date. Video orders are edited in the order we receive them. Expected due dates will vary depending on the number of orders we have in our system.
*The raw footage - if you have purchased the raw footage from us, please remember that it is only available at the end of job when all the editing of the Video is complete. Please order your raw footage after you have viewed your edited version. Your contract should state “raw footage” at the end of job. Anything missing from your edited version will be on your raw footage. The Raw Footage can be purchased for $50 on Mini Tapes (6mm Mini DV tapes). We can convert your raw footage to DVD but this service is $50 additional if you already have raw footage included in your contract or $100 for new order. We store raw footage and edited versions up to 3 months from the date you pick up your edited Video or released date.
Note: Please contact us by e-mail of your new contact telephone number and or your e-mail address

Please e-mail us the image number and the sizes you would like to reprint@duetwedding.com. To avoid printing mistakes, we do not take phone orders for enlargements. Please keep in mind that the proofs are 4x6 in size and when a larger size is ordered, the image will be cropped. For editing requests please be as clear as possible. For any images requiring touch ups, we will e-mail you with the preview before we print the image. If there is no instruction for reprint or enlargement order, we will print them just the way it is on the proof. Please expect an additional 7 days or more for editing request. If you are selecting images from the original disc, please note ORG next to the image number. Please allow 17 days for enlargement and reprint orders.

We offer 2 different types of Thank you cards. 1. Wallet size picture slip in cards 2. Photo Note cards (Image as the front of the card 3.5x5)

Orders of 99 or less with 20 min. order will be charged at $2 per card. Please submit your Thank you card order by e-mail to reprint@duetwedding.com Please include in your e-mail your wedding date, name, image number, type of card and the quantity. If you are selecting images from the original disc, please note ORG next to the image number. The turnaround time is usually 17-21 days.

We do offer S&H service upon request. The charges will vary depending on the item and the shipping destination. Please remember that it is shipping & handling service. The charge will include handling, meaning packaging and delivery to post office as well as the postage and delivery confirmation. S&H fee must be prepaid at the time of request. Please contact us if you require S&H service. We ship through USPS only.

We do not offer international shipping. We are not responsible for damages to your item during shipping.

*We may not be able to mail certain items such as Bride & Grooms albums bigger than 10x10.
Also any reprints larger than 8x10 that you would like mailed will cost an additional $5 since we have to purchase a canister.